Reliable IT Work for Teams That Deliver
We bring vetted IT work directly to your team so you can focus on getting the job done. No endless searching, no wasted effort, just consistent opportunities.
Work You Can Find on the Platform
Find installation projects, break fix service calls, and large multi site rollouts available through the Cloudwork|PRO platform.
Networking
Installation and troubleshooting of switches,
routers, and commercial network infrastructure.
Fiber Optic Cabling
Installation and repair of fiber optic
cabling for high speed connectivity.
Structured Cabling
Installation of organized cabling systems that
support reliable network performance.
Low Voltage Cabling
Installation of low voltage cabling for networking,
security, and connected systems.
Security Systems
Installation and service of commercial security
cameras and access control systems.
Alarm Systems
Installation and service of commercial alarm
systems for business security and monitoring.
Access Control Installs
Installation and configuration of access control
systems including door controllers and badge readers.
Point of Sale
Installation and support for POS systems used
in retail and hospitality environments.
Digital Signage
Installation and setup of digital signage systems
used for in store displays and customer messaging.
ATMs
Installation and service of ATM machines
used in retail and financial locations.
Kiosks
Installation and setup of self service kiosks for
ordering, check in, and customer interactions.
Desktop & Laptop
Deployment, setup, and support for
company desktops and laptop computers.
Print & Copy Systems
Installation and configuration of commercial
printers and office copier systems.
IoT Devices
Installation and connectivity support for internet
connected business devices and sensors.
AC Electrical
Installation and support for AC power connections
used by commercial IT and infrastructure equipment.
Licensed Electricians
Licensed electrical technicians available for
installations that require certified electrical work.
LEO / Starlink
Installation and setup of Starlink and other
low earth orbit satellite internet systems.
VSAT Connectivity
Installation and support for VSAT satellite connectivity
in remote or hard to reach locations.
Find Projects Across
North America
Companies use Cloudwork|PRO to take on projects nationwide. Assign your technicians to jobs in your local market or expand your service coverage across the U.S., Canada, and Puerto Rico.
How Service Teams Use Cloudwork|PRO
- 1
Browse Projects
Find installation and service opportunities that match your team's skills.
- 2
Apply
Apply to work orders on behalf of
each of your team members - 3
Complete the Work
Once assigned complete the installation or service according to the work order.
- 4
Get Paid
Once the work is completed and approved, payment is released to your company.
Why Service Companies Use Cloudwork|PRO
Built for skilled technicians who want to work on professional
projects with high quality clients and clear project scopes.
Flexible Roles for Your Service Team
Assign different permissions to team members so everyone can focus on their role. From dispatchers to field technicians, Cloudwork|PRO lets you control who can manage projects, apply to jobs, and complete work on site.
Account Owner
Account Owners manage the entire company account.
Capabilities:
- Complete work orders on site
- Invite and manage team members
- Apply, negotiate and accept work orders
- Manage payment information
- Edit Company settings and user roles
Admin
Admins help manage projects and technicians.
Capabilities:
- Complete work orders on site
- Invite and manage team members
- Apply, negotiate and accept work orders
- Help manage projects and scheduling
Dispatcher
Dispatchers coordinate projects and assign technicians.
Capabilities:
- Invite and manage technicians
- Apply, negotiate and accept work orders
- Assign technicians to jobs
- Track technician pay and project details
Dispatchers do not:
• Go on site
• Complete a background check
• Appear in the technician marketplace
Unrestricted Technician
Technicians who can fully participate in projects.
Capabilities:
- Complete work orders on site
- Apply, negotiate, and accept projects
- See technician pay
- Help manage work orders
Restrictions:
• Cannot edit company settings or user roles
Restricted Technician
Restricted technicians can work on site but have limited permissions.
Capabilities:
- Visible to clients in the marketplace
- Complete work orders on site
Restrictions:
• Cannot manage scheduling or payments
• Cannot invite or manage team members
• Cannot edit company settings
Frequently asked questions
Find answers to common questions about joining the Cloudwork|PRO technician
network, including requirements, work orders, payments, and how the platform works.
1. Why kind of technicians use Cloudwork|PRO?
Cloudwork|PRO works with experienced IT field service professionals who specialize in commercial technology installations and support. Most technicians on the platform have backgrounds in networking, low voltage cabling, security systems, point of sale systems, digital signage, ATMs, and other business technology infrastructure.
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The network is limited to qualified technicians with proven experience, helping ensure clients receive professional, reliable service on every project.
2. Can I apply if I already work full time?
Yes. Many technicians use Cloudwork|PRO to supplement their existing IT field service work.
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However, the platform is designed for experienced professionals in the IT field service industry. It is not intended for individuals working in unrelated fields who are looking for occasional side work.
3. Am I required to have insurance?
Yes. All independent technicians on the Cloudwork|PRO platform are required to carry Commercial General Liability Insurance with at least $1,000,000 in coverage per occurrence.
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Please note that Professional Liability Insurance does not meet this requirement. The policy must be Commercial General Liability Insurance.
6. Is there a background check?
Yes. All technicians must pass a background check before being approved to join the network. Additional details can be found in our background check policy.
7. Can I choose which jobs to accept?
Yes. You are always free to review available work orders and decide whether you would like to apply.
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You can accept the opportunities that fit your schedule and decline those that do not.
8. How do ratings and performance reviews work?
When a client closes a work order, they are asked to provide feedback on their experience.
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Technicians may be rated on factors such as:
• Timeliness
• Quality of work
• Following instructions
• Communication
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Strong performance and positive feedback help build your reputation on the platform.
Have more questions? Visit our Technician Client FAQ page.
Download the App and Get Started Today
Create your profile, complete onboarding, view available work orders, submit updates, upload documentation, and close
out jobs directly from the Cloudwork|PRO mobile app.
