Enterprise Upgrade
CLOUDWORK|PRO’s marketplace offers two product feature sets for clients, Essentials and Enterprise. These separate offerings provide options for clients regarding cost-effectiveness, scalability, tailored functionality, customer support, and access to advanced features.
Essentials
For small to medium-sized companies, the Essentials product provides all the vital features needed to quickly and efficiently manage work orders and technicians.
Enterprise
For large companies, the Enterprise product expands the feature set and customer support in order to meet the needs of large-scale operations.
Enterprise Pricing
Sign up by June 30th and it’s FREE through 2023. Please contact our sales team for more information.
Below is a comparison of the two different product feature sets. Please review to see which one fits your needs.
Features | Essentials | Enterprise | Details |
Access to Fully Vetted, Insured and Background Checked Professional Technicians |  | | All technicians on the CLOUDWORK|PRO platform are fully vetted. They go through a one-on-one interview, have passed a background check and carry their own General Liability Insurance. |
Customer Success Assistance | | | Full access to our Customer Success team |
Complete Work Order Management | | | Easily create and manage your work orders and assigned technicians |
Kanban Dashboard | | | Easily view your work orders and understand work loads at a glance. |
On-Demand Workforce | | | Intelligent matching of qualified techs to your specific work order requirements |
Quoting Tool | | | Easily determine how to quote your projects on CLOUDWORK|PRO. |
Live MMS Messaging | | | Communicate in real time with technicians using text and images. |
Projects and Templates | | | Create projects and build templates for work orders in those projects. |
Pricing Insights | | | Get recommendations on what should be charged for jobs based on market averages for similar work orders. |
Full Technician and Company Profiles | | | Perform additional vetting by reviewing the companies and technicians working on your jobs. |
Technician Rating System | | | Share your experience with techs. |
Bulk Uploading of Sites and Work Orders | | | Upload large amounts of sites or work orders at once. |
Robust API, Webhooks, and SDK | | | Easily integrate your FSM, CRM, or custom platform with CLOUDWORK|PRO. |
Secure Payment Processing | | | Industry standard security and payment processing controls. PCI DSS compliant systems. |
Monthly Check-In Meeting with Customer Success | | Meet monthly with your assigned Customer Success Representative | |
Highest Priority Customer Success Assistance | | Highest priority response and assistance from Customer Success | |
Auto-Payment Terms Option | | Payment terms of 7, 14, 21 or 30 days | |
Full Data Center and Reporting | | Full access to all data center reporting and dashboards | |
Project Quoting Tool with Coverage Overlay | | Quote your entire project out and view technician coverage | |
Live Technician Location Visibility | | Access tech’s location from when the they are headed to site through job completion | |
Private Technicians | | Add your W2 or private technicians for direct dispatching with option to allow them access to the marketplace | |
Text Notifications for Site Contacts | | Text message reminder for your site contacts with technician and job information | |
TeamsPro | | Assemble different teams of techs for current and future projects | |
DispatchPro | | Auto route / assign jobs to techs based on criteria set | |
ApprovalPro | | Auto approve jobs based on set criteria |
