CLOUDWORK|PRO’s marketplace offers two product feature sets for clients, Essentials and Enterprise. These separate offerings provide options for clients regarding cost-effectiveness, scalability, tailored functionality, customer support, and access to advanced features.
For small to medium-sized companies, the Essentials product provides all the vital features needed to quickly and efficiently manage work orders and technicians.
For large companies, the Enterprise product expands the feature set and customer support in order to meet the needs of large-scale operations.
Sign up by June 30th and it’s FREE through 2023. Please contact our sales team for more information.
Below is a comparison of the two different product feature sets. Please review to see which one fits your needs.
Access to Fully Vetted, Insured and Background Checked Professional Technicians
All technicians on the CLOUDWORK|PRO platform are fully vetted. They go through a one-on-one interview, have passed a background check and carry their own General Liability Insurance.
Customer Success Assistance
Full access to our Customer Success team
Complete Work Order Management
Easily create and manage your work orders and assigned technicians
Easily view your work orders and understand work loads at a glance.
Intelligent matching of qualified techs to your specific work order requirements
Easily determine how to quote your projects on CLOUDWORK|PRO.
Live MMS Messaging
Communicate in real time with technicians using text and images.
Projects and Templates
Create projects and build templates for work orders in those projects.
Get recommendations on what should be charged for jobs based on market averages for similar work orders.
Full Technician and Company Profiles
Perform additional vetting by reviewing the companies and technicians working on your jobs.
Technician Rating System
Share your experience with techs.
Bulk Uploading of Sites and Work Orders
Upload large amounts of sites or work orders at once.
Robust API, Webhooks, and SDK
Easily integrate your FSM, CRM, or custom platform with CLOUDWORK|PRO.
Secure Payment Processing
Industry standard security and payment processing controls. PCI DSS compliant systems.
Monthly Check-In Meeting with Customer Success
Meet monthly with your assigned Customer Success Representative
Highest Priority Customer Success Assistance
Highest priority response and assistance from Customer Success
Auto-Payment Terms Option
Payment terms of 7, 14, 21 or 30 days
Full Data Center and Reporting
Full access to all data center reporting and dashboards
Project Quoting Tool with Coverage Overlay
Quote your entire project out and view technician coverage
Live Technician Location Visibility
Access tech’s location from when the they are headed to site through job completion
Add your W2 or private technicians for direct dispatching with option to allow them access to the marketplace
Text Notifications for Site Contacts
Text message reminder for your site contacts with technician and job information
Assemble different teams of techs for current and future projects
Auto route / assign jobs to techs based on criteria set
Auto approve jobs based on set criteria